Shipping cost

NETHERLANDS

STANDARD TRACKED MAIL - € 4.00

EUROPE

STANDARD INTERNATIONAL AIRMAIL- € 7.50

STANDARD TRACKED INTERNATIONAL AIRMAIL-  € 13.00

REST OF THE WORLD 

STANDARD INTERNATIONAL AIRMAIL - € 8.50

STANDARD TRACKED INTERNATIONAL AIRMAIL- € 13.00

Return Policy

If for any reason you would like to return your product(s), we will accept your return. Please note the following criteria:

Items must be returned or exchanged within 7 days of delivery. 

• All items must be brand new, unwashed, and hair-free
• Add your name and ordernumber

Return adress: 

Furfriend& co.

van heelulaan 74

4624BN Bergen op Zoom

The Netherlands

Customer is responsible for associated shipping costs. Shipping costs from original order will not be refunded due to a return. 

Once return or exchange is received, please allow 5-7 days for processing. Credit will be applied to your original form of payment.

Please note :  we do not accept any exchanges, returns or refunds on sale items and  personalized items.

Defects

In the case that your item is damaged upon arrival, please reach out to us by email within 5 days of receiving the product. 

If your product is damaged or if you receive the wrong product, please add a picture of the product in your mail. So we can help you even quicker.

Sizing

Necksize...

X-Small 30mm / 6-10 inch

Small 40mm / 10-12 inch

Medium 55mm / 12-16 inch

Large 70mm / 16-22 inch